Terms of Service

ComplyHQ A joint-venture of The Founder Nation & Webgravity Consulting Private Limited.

Last Updated: July 14, 2026

Welcome to ComplyHQ. This website is owned and operated by Web Gravity Consulting Private Limited ("Company," "we," "us," "our"). By accessing this website or engaging our compliance services, you ("User," "Client," "you") agree to be bound by the following Terms & Conditions ("Terms"), along with our Privacy Policy.

We may update these Terms from time to time without prior notice. It is your responsibility to review this page periodically. Continued use of the Site or our services after any update constitutes your acceptance of the revised Terms.

1. About Our Services

ComplyHQ provides compliance advisory and support services to startups and businesses in India, including but not limited to business registration, GST and tax compliance, MCA filings, trademark and IP-related filing assistance, and general regulatory advisory. The specific scope, deliverables, and fees for any engagement will be communicated and confirmed separately (via proposal, invoice, or service agreement) before work begins.

2. Responsible Use of the Site

When you engage with us - whether by contacting us, submitting an inquiry, or availing our services - you agree to the following:

• Any information you provide (name, business details, documents, etc.) will be accurate, current, and complete to the best of your knowledge.
• You are responsible for the confidentiality of any credentials or access details shared during the course of an engagement, and for all activity conducted using them.
• You will not attempt to access the Site or our systems through any automated, unauthorized, or unconventional means.
• You will not interfere with, disrupt, or attempt to compromise the Site, its servers, or its underlying infrastructure.
• You will not copy, reproduce, resell, or redistribute our content, tools, or service processes without our written permission.

You will be solely responsible for any loss, damage, or liability arising from a violation of these responsibilities, and this may result in suspension of services and, where applicable, legal action.

3. Nature of Service Obligation

Our service obligation is to perform the compliance work agreed upon (such as preparing and submitting filings, applications, or advisory documentation) with due diligence and professional care. Once we have submitted the relevant filing, application, or deliverable as agreed, our specific service obligation for that task is considered fulfilled.

Outcomes that depend on third parties - such as approval, acceptance, or processing by government departments, regulatory bodies, or portals (MCA, GST Network, Trademark Registry, Income Tax Department, etc.) - are outside our control. We do not guarantee approval, registration, or a specific outcome from any government or regulatory authority.

4. Client Responsibilities

To enable smooth delivery of services, you agree to:

• Provide accurate, complete, and timely information and documents required for your engagement.
• Verify the correctness of information submitted in any form, filing, or application before it is finalized, where such verification is requested of you.
• Respond promptly to requests for clarification, missing documents, or additional details.
• Bear responsibility for any penalties, delays, or rejections that result from inaccurate, incomplete, or delayed information provided by you.

We are not liable for consequences arising from information or documentation errors that originate from the client's side.

5. Fees, Government Charges & Payments

• Our service fees will be communicated and agreed upon before an engagement begins, typically via a proposal or invoice.
• Any government fees, statutory charges, stamp duty, or third-party costs (where applicable to your specific service) are separate from our professional fees and will be communicated upfront wherever possible.
• Applicable taxes (such as GST) will be added to invoices as required by law.
• Full or partial advance payment may be required before work commences, depending on the nature of the engagement.

6. Cancellation & Refund Policy

We aim to be transparent about this upfront: once work on your engagement has commenced (including but not limited to document preparation, filing submission, or advisory work), the engagement is considered non-refundable.

• If you wish to cancel before work has commenced, please contact us at contact@thewebgravity.com, and any applicable refund (where a payment has been made but no work has started) will be assessed and processed at our discretion.
• Government fees or statutory charges already paid or remitted to a government authority on your behalf are non-refundable once submitted, regardless of the status of our own service fee.
• Delays caused by government portals, regulatory backlogs, or third-party processing timelines are outside our control and do not, by themselves, qualify for a refund.

7. Limitation of Warranties

Our Site and services are provided on an "as is" and "as available" basis. While we exercise professional diligence in delivering compliance services, we do not warrant that our services will be uninterrupted, error-free, or that they will guarantee a specific regulatory outcome, as such outcomes rest with the relevant government authority.

8. Limitation of Liability

To the fullest extent permitted by applicable law:

• Our total liability for any claim arising from your use of the Site or our services shall be limited to the amount you paid us for the specific service in question.
• We shall not be liable for any indirect, incidental, or consequential loss or damage - including loss of business, data, or opportunity - arising from the use of our Site or services, except in cases of proven negligence or willful default on our part.
• We are not liable for penalties, losses, or damages resulting from decisions made by government or regulatory authorities, or from inaccurate/incomplete information provided by the client.

9. Intellectual Property

All content available on this Site - including text, graphics, logos, guides, and branding - is the intellectual property of Web Gravity Consulting Private Limited, unless otherwise stated, and is protected under applicable copyright and trademark law. Reproduction, distribution, or commercial use of this content without our prior written consent is strictly prohibited.

10. Confidentiality

We treat information and documents shared with us during a service engagement as confidential and will not disclose them to third parties, except:

• Where necessary to deliver the engaged service (e.g., submitting a filing to a government portal on your behalf);
• Where required by law, court order, or a regulatory/government directive; or
• Where you have given us explicit consent to share such information.

11. Termination of Services

We reserve the right to suspend or discontinue an engagement, at our discretion, in cases involving breach of these Terms, suspected fraudulent activity, or non-cooperation that prevents us from delivering the service. Fees for work completed up to the point of termination remain payable, and any applicable refund will follow the policy outlined in Section 6.

12. Force Majeure

We shall not be held liable for any delay or failure in performing our obligations due to circumstances beyond our reasonable control - including natural disasters, government action, changes in law, strikes, internet/portal outages, or other similar events.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes arising from the use of this Site or our services shall be subject to the exclusive jurisdiction of the courts applicable to Web Gravity Consulting Private Limited's registered place of business in India.

14. Contact Us

If you have any questions about these Terms, please contact:

Web Gravity Consulting Private Limited (ComplyHQ) Email: contact@thewebgravity.com